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PMS · Channel manager · Booking engine

Everything you need
to run your hotel

Hostelum brings front desk, planner, channels, booking engine and invoicing together in one place. Your team learns it in an afternoon and you go live in a few hours.

No setup fee · No lock-in · Migration included

Sell on the channels where guests already look for you

Booking.com, Airbnb, Expedia, Agoda, Trip.com, Vrbo, HRS, CHECK24, Hostelworld, Mr & Mrs Smith, Hotelbeds, TravelgateX

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Why Hostelum

Our promise is Easy. And we mean it.

It is not a slogan: it is the list of decisions we made so that a small hotel never needs an IT department.

Easy to launch

Connect your channel manager in a few clicks and open for sale the same day. No three-month implementation project.

Easy for your team

The front desk logs in and sees arrivals, departures and who is in house. Every user starts on the screen that matters to them.

Easy to stay compliant

The guest registration report (the Spanish police filing), Veri*Factu and the GDPR paperwork come solved out of the box, not as an add-on.

Easy to understand

Prices published on the website. No commission on your direct bookings. No surprises on the invoice.

Going live

From zero to selling in a few hours

This is the real process, not a brochure promise.

1

We load your hotel

Rooms, room types, rates and photos. If you already have a PMS, we migrate whatever can be migrated.

2

We connect your channels

You enter the credentials for each OTA, map room types and rate plans, and check the connection with a test.

3

We open you for sale

You publish availability, rates and restrictions to every channel at once, and switch on your booking engine.

A room type that is not mapped never goes on sale. We would rather sell less today than have an overbooking tomorrow.

On every screen

Desktop to work. Mobile to move.

Not a shrunken app, not a stretched website: each screen is built for where it actually gets used. The front desk and management work on the desktop panel, with the whole grid in view. Housekeeping and check-in live on the phone, because that is where they happen.

Desktop panel

A 90-day overview with the planner, rates, bookings, channels, invoicing and reports, designed so you can see and manage all your hotel’s information at a glance.

Genuinely mobile

Housekeeping and document-scanning check-in are designed for the phone, not adapted to it. They open in the browser, with nothing to install.

And on your hotel’s website

The booking engine and the search box embedded in your website adapt perfectly to any screen size, right where the guest makes the decision to book.

Planner and rates

Reprice the whole of August in one operation

The planner grid has three tabs — availability, rates and restrictions — and cell-by-cell editing. When the change is big, the bulk-edit drawer applies a date range filtered by days of the week, as an absolute value or as a variation.

  • Minimum and maximum stay, CTA, CTD, stop sell and closed dates by day and rate plan
  • Derived rate plans off a parent rate, with cascading recalculation and locked cells
  • An explicit push queue: you decide when it goes out to the channels

Front desk

Room Tetris, solved

The calendar covers 90 days with one row per room. Drag a booking and it moves. And when you want to tidy up the month, automatic assignment proposes the changes with the reason written in plain language and a score for every move.

  • Prefers a fit right after a departure and penalises leaving one- or two-night gaps
  • It will not shuffle half a floor for a marginal gain: it demands a minimum improvement
  • Preview before applying; if the state has changed, nothing is applied

Direct sales

A booking engine people actually finish

A calendar with the price of every day and real availability in plain sight, several rooms and several rate plans in the same booking, and the payment terms you choose: at the hotel, card on file as a guarantee, deposit or paid in full.

  • The price is cryptographically signed and fully revalidated against the database before confirming
  • The booking is only created once payment is confirmed on the server
  • A one-line widget for your website, with your logo, your banner and your colour

Compliance

Guest registration, without the spelling out

The guest points their phone camera at their ID and the fields fill themselves in. The front desk validates and that is it. The same data feeds the file for Mossos d’Esquadra or for SES.HOSPEDAJES, depending on where you are.

  • Every field required by Spanish RD 933/2021, including the document support number and the relationship for minors
  • Document images are deleted as soon as the fields have been extracted
  • A counter of registrations whose 24-hour deadline is about to expire

Under the bonnet

Three engineering decisions you will notice

Three internal ways of working that you will not spot at first glance, but that prevent the most expensive mistakes in hotel management.

One availability for everything

Wherever a booking comes from — an OTA, your website or the phone — it draws availability from the same place. Because there are no two separate records, they cannot contradict each other, which is how overbookings happen.

Every automatic change, explained

When the system adjusts a price or proposes a room move, it keeps the why: which rule triggered it and which data it started from. You can always review what it did and why, and undo it if you disagree.

Your hotel, your database

Every hotel gets its own physical database, its own credentials and its own webhook secret. It is not a hotel_id column in a shared table.

Who it is for

Built for properties of 5 to 60 rooms

Neither an international chain PMS full of features you will never use, nor a spreadsheet with ambitions.

Security

A dashboard that checks, not one that decorates

Inside Hostelum there is a security status screen that genuinely verifies your installation: whether the connection is encrypted, how many administrators have two-factor enabled, whether the access log is working, whether there have been recent failed attempts. Each with a score and a recommended action.

  • TOTP two-factor authentication mandatory for administrators
  • We never store card numbers: the charge is processed by a certified payment gateway
  • Servers in the European Union and daily backups
  • Downloadable GDPR templates: DPA, retention, breach protocol and record of processing activities
How we protect your data

Hostelum ECO

We help your hotel get certified, not just look sustainable

Hostelum includes an environmental diagnostic that scores your property, ranks the improvements by priority and keeps the monthly records that any serious certification requires. When you decide to take the step, you will already be halfway there.

See how it works
6
certifications it prepares you for, from Green Key to EMAS
59
properties hold the EU Ecolabel in the whole of Spain
€0
in added cost: the module is included in your plan

Plans

A plan tailored to your property

Tell us your property’s size and operations and we will prepare a proposal with the modules you need. No commission on your direct bookings.

Frequently asked questions

How long does it take to get Hostelum up and running?

A small property with its rates in order can be selling the same day. What sets the pace is not the software but each OTA approving the connection, which is down to them. We load the hotel, map rooms and rate plans and leave everything ready to publish.

Do I have to change channel manager?

You do not have to decide before we talk. Hostelum includes its own connection to 24 channels, which is what we recommend because rates, availability and restrictions all leave from the same screen you are already working in. Tell us what you use today and we will tell you how it fits.

Do you charge commission on bookings from my website?

No. The booking engine is included in the plan and we take no percentage on direct bookings. The only thing you pay separately are your payment gateway fees, which the gateway charges you directly.

Can I migrate from my current PMS?

Yes. We load rooms, room types, rates, photos and your guest database. Future bookings are migrated case by case depending on what your current system can export. We tell you what can and cannot come across before we start, not afterwards.

Does it work for a small hostel or guesthouse?

Yes, that is exactly what it was built for. You can use only what you need: some properties use just the PMS and the booking engine, others also run groups, meeting spaces and invoicing. You do not pay for modules you never switch on.

Where is the data hosted?

On servers in the European Union. Every hotel has its own database with its own credentials, and we take daily backups of files and databases.

Get it running this week

We migrate your rates, connect your channels and open you for sale. No setup fee and no lock-in.