PMS · Channel manager · Booking engine
Running your hotel,
simple and human
We simplify running your hotel, and we stay with you while you learn it. We bring bookings, planning, channels and invoicing together so your day-to-day is settled in a few clicks. We make it easy, and we are with you.
No setup fee · No lock-in · Migration included
Sell on the channels where guests already look for you
Booking.com, Airbnb, Expedia, Agoda, Trip.com, Vrbo, HRS, CHECK24, Hostelworld, Mr & Mrs Smith, Hotelbeds, TravelgateX
Why Hostelum
Our promise is Easy. And we mean it.
It is not a slogan: it is the list of decisions we made so that a small hotel never needs an IT department.
Easy to launch
Connect your channel manager in a few clicks and open for sale the same day. No three-month implementation project.
Easy for your team
The front desk logs in and sees arrivals, departures and who is in house. Every user starts on the screen that matters to them.
Easy to stay compliant
The guest registration report (the Spanish police filing), Veri*Factu and the GDPR paperwork come solved out of the box, not as an add-on.
Easy to understand
Plans tailored to the size and operations of your property. No commission on your direct bookings, and a clear proposal before you start.
The platform
Four parts that actually talk to each other
Every booking is managed in the same inventory. That reduces the risk of availability mismatches.
PMS
90-day planner, drag and drop, automatic room assignment, groups, housekeeping and front desk.
Find out moreChannel manager
Booking.com, Airbnb, Expedia, Hostelworld, Hotelbeds and 19 more channels. Rates, availability and restrictions in a single push.
Find out moreBooking engine
Direct sales with a day-by-day rate calendar, secure online payments and a widget for your website. No commission per booking.
Find out moreInvoicing
Invoice straight from the booking in one click, with Veri*Factu, payments carried across and full accounts per hotel.
Find out moreThe value of Hostelum
You save time and money
We automate the repetitive so that people can do what only people know how to do: look after guests, decide, sell. We take away the heavy lifting, not the people. Six ways to get there, and the number behind each one. What cannot be counted, we do not say.
0
installs
Easy
It opens in the browser, on the desktop and on the phone. Each person starts on the screen that is theirs: the front desk sees arrivals and departures; housekeeping, its share of the cleaning.
1 → 24
one change, every channel
Efficient
You change a price once and it reaches all 24 channels. And since they all draw from the same availability, there are no two records that can contradict each other.
10 of 15
registration fields, no typing
Saves you time
The guest registration report carries up to 15 fields per person. Ten come from the photo of the ID, and the phone and email were given at booking. The front desk only reviews.
24
connected shop windows
Sell more
24 sales channels, your own booking engine with no commission per booking, experiences sold inside the booking and a club that gives the guest a reason to come back through your website.
15%
Booking.com’s average commission
Pay less in commissions
Booking.com says so itself. And it is charged on the total including VAT, on the cancellations you charge for and on overbookings too. On your website: 0%.
0
chatbots
Human
Someone from the team loads your hotel with you and stays until you are open for sale. And when you write to us afterwards, a person answers, not a robot. Digital, with someone behind it.
The sums, with an example hotel
- Rooms
- 20
- Average occupancy
- 65%
- Average price per night
- €90
- Annual room revenue
- €427,050
- If 60% comes through Booking.com
- €256,230
- Commission at 15%
- €38,435 a year
If 10 in every 100 bookings move from Booking.com to your website
Saving
€6,406 a year you stop paying in commissions
And if to get there you offer the loyalty club’s 5% discount, you still gain ten points on each of those bookings. The hotel’s figures are stated assumptions: swap them for yours and redo the calculation. The percentage is the one Booking.com has given as its average.
- Commission: Mireia Prieto, Regional Manager at Booking.com, statements reported by TecnoHotel on 18 August 2021 (“15% on average”). Base on which it is charged: Booking.com for Partners, “Understanding your commission”.
- Registration fields: those the guest registration report sends to SES.HOSPEDAJES per person, and those returned by the ID scan in the check-in module itself.
- Channels: the 24 connection modules in the panel.
Security
A dashboard that checks, not one that decorates
Inside Hostelum there is a security status screen that genuinely verifies your installation: whether the connection is encrypted, how many administrators have two-factor enabled, whether the access log is working, whether there have been recent failed attempts. Each with a score and a recommended action.
- Two-factor authentication mandatory for administrators
- Sign in with a fingerprint or Face ID: the key lives on your device, not in our database
- We never store card numbers: the charge is processed by a certified payment gateway
- Servers in the European Union and daily backups
- Downloadable GDPR templates: DPA, retention, breach protocol and record of processing activities
Score
11 / 12 · All good
- Encrypted connection active
- Admins with two-factor4 / 4
- Data isolation
- No card data stored
- Access log180 d
Hostelum ECO
An environmental score that tells you what to do first
Inside Hostelum you have a diagnostic that scores your property by area — energy, water, waste, purchasing — and turns it into an improvement plan ordered by priority. It is the shortest route to a real certification, with no spreadsheets and no starting from scratch the day you decide to take the step.
- A score with a level and a trend over time, not a one-off snapshot
- An improvement plan ordered by impact and effort: what to do first
- The monthly records that Green Key, the EU Ecolabel and EMAS require
- Included in your plan, at no added cost
Score
Good
- Energy82%
- Water71%
- Waste65%
- Responsible purchasing78%
Improvement plan
- Record water consumption every monthHigh
- Switch corridor lighting to LEDHigh
- Local-supplier purchasing policyMedium
Human guidance
A person is with you until you sell. And afterwards.
No tutorials to watch on your own, no tickets to wait on. Someone from the team does this with you, step by step, and when you write to us afterwards it will still be a person who answers.
We load your hotel
Rooms, room types, rates and photos. If you already have a PMS, we migrate whatever can be migrated.
We connect your channels
You enter the credentials for each OTA, map room types and rate plans, and check the connection with a test.
We open you for sale
You publish availability, rates and restrictions to every channel at once, and switch on your booking engine.
A room type that is not mapped never goes on sale. We would rather sell less today than have an overbooking tomorrow.
On every screen
Desktop to work. Mobile to move.
Not a shrunken app, not a stretched website: each screen is built for where it actually gets used. The front desk and management work on the desktop panel, with the whole grid in view. Housekeeping and check-in live on the phone, because that is where they happen.
Desktop panel
A 90-day overview with the planner, rates, bookings, channels, invoicing and reports, designed so you can see and manage all your hotel’s information at a glance.
Genuinely mobile
Housekeeping and document-scanning check-in are designed for the phone, not adapted to it. They open in the browser, with nothing to install.
And on your hotel’s website
The booking engine and the search box embedded in your website adapt perfectly to any screen size, right where the guest makes the decision to book.
Occupancy
82 %
+6,4 % · vs. last year
ADR
141 €
+8,1 % · vs. last year
RevPAR
116 €
+14,9 % · vs. last year
Lead time
23 d
−2,0 % · vs. last year
Occupancy
Mix OTA
- Booking.com38%
- Booking engine27%
- Airbnb14%
- Expedia11%
- Hostelworld10%
Housekeeping
Today
3
Dirty
2
Clean
1
Inspected
- 101Floor 1Departing todayDirty
- 103Floor 1Departing todayDirty
- 104Floor 1StayoverClean
- 201Floor 2Arriving todayInspected
- 202Floor 2StayoverClean
- 204Floor 2Departing todayDirty
Planner and rates
Reprice the whole of August in one operation
The planner grid has three tabs — availability, rates and restrictions — and cell-by-cell editing. When the change is big, the bulk-edit drawer applies a date range filtered by days of the week, as an absolute value or as a variation.
- Minimum and maximum stay, CTA, CTD, stop sell and closed dates by day and rate plan
- Derived rate plans off a parent rate, with cascading recalculation and locked cells
- An explicit push queue: you decide when it goes out to the channels
Front desk
Room Tetris, solved
The calendar covers 90 days with one row per room. Drag a booking and it moves. And when you want to tidy up the month, automatic assignment proposes the changes with the reason written in plain language and a score for every move.
- Prefers a fit right after a departure and penalises leaving one- or two-night gaps
- It will not shuffle half a floor for a marginal gain: it demands a minimum improvement
- Preview before applying; if the state has changed, nothing is applied
- Serra · 12–15 Jul—101+63
Fits right after a departure
- Rossi · 14–16 Jul204103+50
Avoids a 1-night gap
- Girard · 17–21 Jul—203+45
Packs an already-used room
Direct sales
A booking engine people actually finish
A calendar with the price of every day and real availability in plain sight, several rooms and several rate plans in the same booking, and the payment terms you choose: at the hotel, card on file as a guarantee, deposit or paid in full.
- The price is cryptographically signed and fully revalidated against the database before confirming
- The booking is only created once payment is confirmed on the server
- A one-line widget for your website, with your logo, your banner and your colour
Check-in
10 Jul
Check-out
13 Jul
Guests
2 adults
July 2026
3 nights · Total 401 € · Free cancellation
Compliance
Guest registration, without the spelling out
The guest points their phone camera at their ID and the fields fill themselves in. The front desk validates and that is it. The same data feeds the file for Mossos d’Esquadra or for SES.HOSPEDAJES, depending on where you are.
- Every field required by Spanish RD 933/2021, including the document support number and the relationship for minors
- Document images are deleted as soon as the fields have been extracted
- A counter of registrations whose 24-hour deadline is about to expire
Scan document
Line the document up inside the frame
- SurnameBAREA MARTÍNEZ
- First nameJAN
- Document no.·······4R
- NationalityES
- Date of birth14 / 03 / 1988
Under the bonnet
Three engineering decisions you will notice
Three internal ways of working that you will not spot at first glance, but that prevent the most expensive mistakes in hotel management.
One availability for everything
Wherever a booking comes from — an OTA, your website or the phone — it draws availability from the same place. Because there are no two separate records, they cannot contradict each other, which is how overbookings happen.
Every automatic change, explained
When the system adjusts a price or proposes a room move, it keeps the why: which rule triggered it and which data it started from. You can always review what it did and why, and undo it if you disagree.
Your hotel, your database
Every hotel gets its own database and its own credentials. Data from different hotels never mixes, not even through a programming mistake.
Plans
A plan tailored to your property
Tell us your property’s size and operations and we will prepare a proposal with the modules you need. No commission on your direct bookings.
Frequently asked questions
How long does it take to get Hostelum up and running?
A small property with its rates in order can be selling the same day. What sets the pace is not the software but each OTA approving the connection, which is down to them. We load the hotel, map rooms and rate plans and leave everything ready to publish.
Do I have to change channel manager?
You do not have to decide before we talk. Hostelum includes its own connection to 24 channels, which is what we recommend because rates, availability and restrictions all leave from the same screen you are already working in. Tell us what you use today and we will tell you how it fits.
Do you charge commission on bookings from my website?
No. The booking engine is included in the plan and we take no percentage on direct bookings. The only thing you pay separately are your payment gateway fees, which the gateway charges you directly.
Can I migrate from my current PMS?
Yes. We load rooms, room types, rates, photos and your guest database. Future bookings are migrated case by case depending on what your current system can export. We tell you what can and cannot come across before we start, not afterwards.
Does it work for a small hostel or guesthouse?
Yes, that is exactly what it was built for. You can use only what you need: some properties use just the PMS and the booking engine, others also run groups, meeting spaces and invoicing. You do not pay for modules you never switch on.
Where is the data hosted?
On servers in the European Union. Every hotel has its own database with its own credentials, and we take daily backups of files and databases.
Get it running this week
We migrate your rates, connect your channels and open you for sale. No setup fee and no lock-in.